- Terms
The company "Kostas Aslanidis" (with the company name Angelos Aslanidis) reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and business ethics. The company undertakes the obligation to update this text for any change or addition to the terms. It is clarified that the change of terms does not affect orders that you have already placed.
- Information provided and Products
The company "Kostas Aslanidis" is committed to the completeness and validity of the information listed on the website www.kostasgold.com, both in terms of the existence of the essential characteristics that are described for each product it has, as well as the accuracy of the information listed by the company's online store, subject to any typographical errors, which have escaped attention or occurred unintentionally or due to any downtime of the website due to force majeure.
- Limitation of Liability
The company "Kostas Aslanidis" cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability.
The company "Kostas Aslanidis" is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it gives or services it provides through its website.
The company's online store is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, the company "Kostas Aslanidis" has no responsibility for actions or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.
- Intellectual property rights
All the content of the web pages, posted by the company "Kostas Aslanidis", including images, graphics, photographs, designs, texts, services and products provided, are the intellectual property of the company and are protected according to the relevant provisions of Greek law, the European law and international conventions.
Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the content of the websites is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is allowed only with the prior written permission of the company "Kostas Aslanidis" or any other legal owner of the above copyrights.
The names, images, logos and distinctive features that represent the company “Kostas Aslanidis” and its online store, third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of the company “Kostas Aslanidis” and of the online store www.kostasgold.com but also of the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and display on the website www.kostasgold.com should in no way be taken as a transfer or assignment of a license or right to use them.
- User Obligations
The users of the website www.kostasgold.com accept that they will not use it and the company's online store to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, annoying, defamatory , defamatory, vulgar, obscene, libelous, is a violation of another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to law or contractual or management relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of a third party, contains software viruses or any other codes , files or programs, which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties with any way and any content is used to collect or store users' personal data.
- Security
The company "Kostas Aslanidis" recognizes the importance of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. The company has adopted procedures, which protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.
- Privacy
During your visit to the website www.kostasgold.com it is possible that you will be asked to provide your personal information (name, surname, occupation, e-mail address, product shipping address, contact numbers, etc.) as a rule in order to process your orders. In particular, if you choose to make payments via credit card, the card number, expiry date and three-digit security code will be requested.
Any personal data that you declare anywhere on the pages and services of the website www.kostasgold.com are kept exclusively for reasons related to your transactions with us, communication, improving the services provided and ensuring the operation of the respective service and may not be used by any third party (with the exception of where provided by Law to the competent - and only - authorities).
In extremely rare and special cases, your personal information may also be disclosed to companies collaborating with the "Kostas Aslanidis" company, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that the personal Your data is not processed illegally.
For any question or proposal or statement related to these matters please contact us using the special contact form.
At any time, the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.
- Payment methods
For the convenience and service of all those who wish to buy from our online store, the www.kostasgold.com offers you the following alternative payment methods:
- By credit or debit card
- Delivery of Products – Shipping Costs
All shipments within Greece are free (for purchases over 100.00 Euro) and are made through a courier company.
At the time of delivery of your order, carefully check the condition of the products and the intactness of their packaging in order to identify any obvious defects created during transport.
- Withdrawal/ Return
A) In case you wish to change or return the product you purchased, you can do so within 14 days from the date you received it. In this case, you only bear the transport cost of returning the products.
B) In the event that the reason for returning the product concerns an error on our part, then the return costs are borne by us. In this case, to return the product, contact 2310-227200.
C) The return possibilities are as follows: a) credit or b) refund. In case you want a refund and the transaction was made with a credit card, then your money will be credited back to your card. Refunds are not accepted for gift recipients, special orders, and if the jewelry has been altered in any way (eg engraving, ring resizing, etc.). No returns are accepted if the product has been used or if its original packaging has been damaged.
- Order cancellation
You have the possibility to cancel your order by calling 2310 227200 depending on the stage of development of your order we will inform you about the options you have. If the customer cancels the order when the products are in the carrier, then the customer is required to pay the shipping costs to our company.
- Other terms
The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them.